Privacy Act Statement
AUTHORITY: Executive Order 13607, "Establishing Principles of
Excellence for Educational Institutions Serving Service Members, Veterans, Spouses,
and Other Family Members".
PRINCIPAL PURPOSE(S): The information in the system is being collected
to enable VA to receive, respond to, and refer complaints regarding VA educational
assistance benefits. The system serves as a record of the complaint, and is used for
collecting complaint data; responding to or referring the complaint; aggregating data
that will be used to inform other functions of VA and, as appropriate, other agencies
and/or the public; and preparing reports as required by law. This system consists of
complaints received by VA or other entities and information concerning responses to or
referrals of these complaints, as appropriate.
ROUTINE USE(S): VA will not disclose information collected on this
form to any source other than what has been authorized under the Privacy Act of 1974
or title 38, Code of Federal Regulations, section 1.576 for routine uses as identified
in the VA system of records, Principles of Excellence Centralized Complaint System-VA
(170VA22), published in the Federal Register. Information collected on this form serves
as a record of the complaint, and is used for collecting complaint data; responding to
or referring the complaint; aggregating data that will be used to inform other functions
of VA and, as appropriate, other agencies and/or the public; and preparing reports as
required by law. Your response is voluntary.
DISCLOSURE: We need this form in order to receive, respond to, and refer
complaints regarding VA educational assistance benefits. This information can only be
obtained from the individual respondent. Executive Order 13607 allows us to ask for this
information. We estimate that you will need an average of 20 minutes to review the instructions,
find the information, and complete this form. VA cannot conduct or sponsor a collection of
information unless a valid OMB control number is displayed. You are not required to respond
to a collection of information if this number is not displayed. Valid OMB control numbers
can be located on the OMB Internet Page at
www.reginfo.gov/public/do/PRAMain.
If desired, you can call 1-800-827-1000 to get information on where to send comments or suggestions about this form.
Site Restriction
This site is intended for the use of United States Government
Agencies only. Do not reproduce or distribute the content of this site to a wider audience without
coordination with the information owner and your unit public affairs office. Unauthorized attempts
to upload information or change information on this service are strictly prohibited and may be punishable
under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.
Monitoring Notice
This is a Department of Defense computer system. DoD computer systems may be monitored for all lawful purposes,
including to ensure that their use is authorized, for management of the system, to facilitate protection against
unauthorized access, and to verify security procedures, survivability, and operational security. Monitoring includes
active attacks by authorized DoD entities to test or verify the security of this system. During monitoring, information
may be examined, recorded, copied, and used for authorized purposes. All information, including personal information,
placed or sent over this system may be monitored. Use of this DoD computer system, authorized or unauthorized, constitutes
consent to monitoring of this system. Unauthorized use may subject you to criminal prosecution. Evidence of unauthorized
use collected during monitoring may be used for administrative, criminal, or other adverse action. Use of this system
constitutes consent to monitoring for these purposes.
Cookie Disclaimer
The Principles of Excellence Complaint Intake Questionnaire does not use
persistent cookies (persistent tokens that pass information back and forth from the client machine to the server).
The Principles of Excellence Complaint Intake Questionnaire uses session cookies (tokens that remain active only
until you close out the browser window). If you disable the ability to accept cookies, you will not be able to use
the Principles of Excellence Complaint Intake Questionnaire.
External Links
The appearance of external hyperlinks does not constitute endorsement by the United States Department of Defense
of the linked web sites, or the information, products or services contained
therein. For other than authorized activities, the United States Department of Defense does not exercise any
editorial control over the information you may find at these locations. Such links provided are consistent with
the stated purpose of this DoD Web site.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses
"cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information
generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google
on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling
reports on website activity for website operators and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process
the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse
the use of cookies by selecting the appropriate settings on your browser. By using this website, you consent to the processing of
data about you by Google in the manner and for the purposes set out above.